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Job
Description – Quality Assurance Manager
Title
Quality Assurance Manager
Reports
To
CC Lee of V.P. of Operations
Summary
The Quality Assurance (QA)
Manager ensures that quality standards and procedures are met and aligned with
legislation and customer specifications. This individual is responsible for
managing the organizations quality assurance policies and controlling new
product development processes. The QA Manager will also establish performance
standards, procedures, and audit controls in order to meet business
requirements, as well as Identify and implement process improvements to
increase the efficiency, effectiveness, and quality of company operations.
Core
Competencies
·
Customer
Focus
·
Communication
·
Energy
& Stress
·
Team
Work
·
Quality
Orientation
·
Time
Management
·
Adaptability/
Flexibility
·
Creative
and Innovative Thinking
·
Decision
Making and Judgement
·
Planning
and Organizing
·
Problem
Solving
·
Result
Focus
·
Accountability
and Dependability
·
Ethics
and Integrity
·
Mediating
and Negotiating
·
Providing
Consultation
·
Leadership
·
Coaching
and Mentoring
·
Staff
Management
·
Enforcing
Laws, Rules and Regulations
·
Mathematical
Reasoning
·
Development
and Continual Learning
Job
Duties
·
Provide
leadership developing and directing QA and quality improvement initiatives for
all company products and services.
·
Monitor
QA systems and advise executive team on system performance; publish statistics
regarding performance against set goals.
·
Perform
gap analysis between applicable and current ISO standards; establish and
implement a quality plan to bring the company into ISO compliance.
·
Perform
internal QA audits that are compliant with corporate policies, practices, and
procedures.
·
Collaborate
with client-facing QA representatives to ensure full customer satisfaction with
the company’s products and services.
·
Establish
and maintain a QA program for monitoring supplier quality, including audits,
controls, and other qualifiers.
·
Conduct
risk analyses, verification, validation activities, and formal design reviews,
as applicable.
·
Support
new product development and continuous improvement and by integrating quality
control tools (e.g. Lean, Six Sigma, etc.) into processes.
·
Promote
and advocate quality achievement and performance improvement across the
organization.
·
Act
as liaison with customer auditors and assume responsibility for ensuring
corrective actions with customer specifications.
·
Ensure
ongoing compliance with local, national, and international standards and legislation.
·
Persuade
staff to adopt and incorporate quality methods into their work.
·
Create
and maintain QA control documentation.
·
Identify
relevant QA training needs and opportunities.
·
Maintain
a constant awareness of company profitability, including budgetary control issues.
Requirements
·
University
degree
·
Minimum
5 years of direct work experiences with QA systems regulations, guidelines, and associated standards.
·
Direct
knowledge of standards QA methodologies.
·
Must
possess excellent communication skills for liaising and communicating with vendors, customers, and internal
departments.
·
Practical
experience with risk management, product testing, capability studies, and control plans.
·
Training
and knowledge of Six Sigma techniques and Lean Manufacturing are desirable.
·
Highly
motivated and self-directed capable of multi-tasking, and able to work with minimal supervision.
·
Extremely
detail-oriented and analytical thinker.
·
Able
to interface directly with cross-functional teams.
·
Ability
to create and review technical documentation, including project plans, test procedures, and design documents.
·
Able
to develop, review, and maintain metrics and quality audits.
·
Strong
problem identification and problem resolution skills.
·
High
level of proficiency with Microsoft Office productivity suite.
·
A
well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
·
Able
to build and maintain lasting relationships with other departments, key business partners, and government agencies.
·
Strong
work ethic and positive team attitude.
Working
Conditions
·
Travel
is required.
·
Ability
to attend and conduct presentations.
·
Overtime
as required.
Interested applicants are kindly requested to submit or send their complete personal resume to:
FAS Integration (Malaysia) Sdn. Bhd.
1050, Lorong Perindustrian Bukit Minyak 16, Kawasan Perindustrian Bukit Minyak, 14100, Simpang Empat, Penang, Malaysia. Tel: +604 505 0828 Fax: +604 505 0826
Email:chingtai@fas1.net | tckim@fas1.net |